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FAQ

Product FAQ

What’s inside wanu?

wanu contains vitamins B1, B3, B5, B6, B12, K, antioxidant vitamin E, folic acid, biotin, and 6 grams of soluable prebiotic dietary fiber.

Where does wanu get it’s delicious flavor?

Natural fruit flavors, paired with the perfect balance of a monk fruit/stevia blend, form wanu’s unique and delicious recipe. They say taste is king, and we’ve got the crown.

What are the varieties of wanu?

wanu is currently available in five (5) refreshing flavors: Dark Cherry, Kiwi Cucumber, Peach Passion, Watermelon Raspberry, Blueberry Lemonade and Coconut Mango. More flavors coming soon! Have a flavor suggestion? Email us at info@wanuwater.com.

What is Monk Fruit?

Monk Fruit is a natural sweetener packed with healthy antioxidants and vitamins. Its amazing sweetness comes from the unique, naturally occurring antioxidants, which have a delicious sweet taste without the calories of sugar.

What is Stevia?

Stevia is also a natural sweetener, extracted from the stevia plant. Stevia provides sweetness but does not elevate blood glucose levels as white sugar does.

Are your drinks Kosher?

wanu is OU (Orthodox Union) kosher certified.

Is wanu Non-GMO?

Yes

Is wanu Vegan?

Yes, wanu is certified vegan!

Does wanu need to be refrigerated?

wanu is best served chilled and should be refrigerated after opening.

Is wanu caffeinated?

No, wanu is not caffeinated. But, one bottle of wanu delivers 100% DV (daily value) of vitamin’s B6 and B12, 20% DV of vitamin B1, and 50% DV of vitamin B5, providing your body with natural energy. All B vitamins act as energy catalyst and help convert carbohydrates into glucose [energy for the body], metabolize fats and proteins, and ensure the body’s systems function correctly. Now that’s what we call a healthy boost!

Where can I buy wanu?

Our distribution is growing everyday. Check out our store locator to find wanu in a retailer near you! You can also purchase wanu on our website or on Amazon.com

Where is wanu produced?

wanu is produced in sunny Southern California; Orange County, to be exact!

How is wanu packaged?

wanu is sustainable and ecological. It’s not just what’s on the inside that counts. Our unique bottles are recyclable #1 Grade PET and BPA-free, giving you the peace of mind that our company cares for the environment. Our custom bottles were also designed to fit naturally in the palm of your hand, delivering you great taste on the go.

What are the Health Benefits of a Fiber-Rich Diet?

  • Weight Loss + Management
    • Fiber adds bulk to your food and boosts your metabolism, curbs your appetite, slows digestion + absorbs calories.
  • Healthier Gut
    • Fiber is a prebiotic that feeds the good gut bacteria in your body, helping it thrive to improve immune function and ultimately decrease inflammation and bloating 
  • Clearer Skin
    • Fiber soaks up toxins in the blood + eliminates them through the digestive tract instead of through your pores producing brighter and clearer skin.
  • Flatter Stomach 
    • Eating a high fiber diet helps you have complete and regular bowel movements. Fiber increases stool bulk, which helps prevent constipation + bloating.
  • Blood Sugar Levels + More Energy 
    • Fiber stabilizes blood sugar levels, providing your body with sustained natural energy. 

 

Why Does Fiber Makes Weight Loss Easier?

  • Adds Bulk to Food
    • Fiber adds bulk to food without adding calories, so high-fiber foods fill you up without filling you out.
  • Boosts Metabolism
    • Fiber boosts metabolism. The human body can’t digest fiber, but it attempts to, burning calories in the process.
  • Satisfies Hunger
    • High-fiber foods satisfy hunger because they require more chewing, which prompts the secretion of saliva in the mouth and gastric juices in the stomach that promote satiety by signaling the brain when it is full.
  • Slow Digestion
    • Fiber slows digestion and steadies blood sugar levels, which curbs sugar cravings and sustains energy.
  • Absorbs Calories
    • Fiber swells in the stomach, absorbing calories and fat from other foods in the meal before the body can absorb them.

What is the difference between soluble fiber and insoluble fiber?

Dietary fiber comes in Two forms: soluble and insoluble.

Soluble Fiber: swells like a sponge in the stomach giving food a jellylike bulk that makes you feel full. Soluble fiber also binds with calories and fat in the stomach and intestines and pulls them out of the body before they can enter the bloodstream. Good sources of soluble fiber include oatmeal, oat cereal, oat bran, apples, oranges, pears, lentils, strawberries, nuts, beans, dried peas, blueberries, cucumbers, celery, and carrots.

Most whole plant foods contain both types of fiber. Eating a variety of fiber-rich foods will provide you with beneficial amounts of both.

Insoluble Fiber: Also known as roughage, includes the woody or structural parts of plants. Insoluble fiber works like nature’s broom, helping speed the passage of material through the digestive tract, burning calories in the process. Good sources of insoluble fiber include: whole wheat, whole grains, wheat bran, corn bran, barley, couscous, brown rice, bulgur, seeds, nuts, zucchini, cabbage, onions, tomatoes, carrots, green beans, dark leafy vegetables, and cruciferous vegetables, such as broccoli, as well as certain fruits, such as apples, as well as raisins, grapes, root vegetables eaten with skin.

How much fiber should I consume each day?

The Academy of Nutrition and Dietetics (formerly the American Dietetic Association) recommends women get 25 to 35 grams of fiber in their diet daily, and men, 38 grams, yet most adults in the U.S. get only 9 to 11 grams of fiber per day, less than half of the recommended amount. This is due to our over-reliance on processed foods that have been stripped of fiber.  Lack of fiber in the diet leaves people hungry and more prone to overeating.

How much fiber is in a bottle of wanu?

Each bottle of wanu contains 6g of soluble prebiotic dietary fiber that’s equivalent to 24% of your daily fiber intake as recommended by the Academy of Nutrition and Dietetics.

How much water should I drink each day on a high fiber diet?

Drinking water + ingesting fiber should go hand in hand. Increasing your water intake while boosting a high fiber diet, helps avoid issues such as bloating + ensures healthy digestion. Men + women who consume 35-40g of fiber daily, should drink at least 3L of water throughout the day. 

When is the best time to drink wanu?

The best time to drink wanu is ANYTIME, with the exception of enjoying one too close to your bedtime, since each bottle boosts 100% Vitamin B12 (which provides your body natural energy!) So crack a bottle first thing in the morning for a dairy alternative to your smoothie, pair a cold one with a fresh salad for lunch or enjoy in the office to beat the 3pm slump or hydrate while you workout!

I’m a diebetic, can I drink wanu?

Absolutely! Often diabetics are advised to avoid sugary drinks because they raise your glucose levels. wanu is a great beverage alternative, since it’s SUGAR FREE, packed with 6g soluble prebiotic dietary FIBER + is LOW IN CARBOHYDRATES! Each bottle is naturally sweetened with a monk fruit- stevia blend and boosts just 2g NET CARBS, helping diabetics control blood sugar levels. wanu is not only a healthier choice to stay hydrated, but also great for achieving the daily fiber intake of 25-50 grams as recommended by the American Diabetes Association

Why are B vitamins so important?

B vitamins are vital for maintaining overall good health, but each vitamin within the “B Complex” serves a unique purpose, so we’ve consciously packed each bottle of wanu with B1, B3, B5, B6 + B12! Read on to find out the benefits of each B vitamin + how much of each is in a bottle of wanu!

• VITAMIN B1- enables the body to use carbs as energy. It’s essential for glucose metabolism + plays a key role in nerve, muscle + heart function. {each bottle of wanu= 20% of your B1 RDI}

•VITAMIN B3- may help lower cholesterol, ease arthritis + boost brain function! {each bottle of wanu = 40% of your B3 RDI}

VITAMIN B5- necessary for making blood cells + helps convert your food into energy! {each bottle of wanu = 50% of your B5 RDI}

•VITAMIN B6- is essential for brain development in both kids + adults. It also helps your body produce the hormone serotonin (which regulates your mood)  {each bottle of wanu = 100% of your B6 RDI}

VITAMIN B12- is best for boosting your mood, cognitive function + most importantly produces NATURAL ENERGY. B12 is especially important if follow a vegan or vegetarian diet . {each bottle of wanu = 100% of your B12 RDI}

 

Getting Started: wanu Subscription

You can subscribe to wanu’s ongoing subscription plan for reoccurring delivery to your home or office every 14, 30 or 60 days. Subscribe to three cases or more per shipment and the shipping is free!

Your subscription will automatically renew to your existing card at the end of your term unless you choose to opt out. If you wish you change your billing or shipping information at any time, please log into your account using the email you used to set up your subscription with and update your information. If you have any questions, please email our customer service team at info@wanuwater.com.

Account Login

To log in to your www.wanuwater.com account, click 'your account' in the right-hand corner of the homepage. 

New Customers:

  • If you are a new customer or have not yet logged into our new website, enter in the following information in the section 'Sign Up/ Reactivate' 
    • First Name 
    • Last Name
    • Email Address
    • Password
    • Confirm Password
  • Click 'Sign Up'

Current Customers:

  • If you are a current customer, simply 'Log In' using your email address and password associated with your account
  • Click 'Sign In'

Can I change the frequency of my wanu subscription delivery?

Yes! To changes the frequency of your wanu subscription, simply login to your account using the same email you used to set up the subscription. Once logged in, edit your choice under the tab frequency. We offer reoccurring delivery options of 14, 30 and 60 days.

I have a subscription, how can I get my order earlier?

To get a subscription order earlier, simply login to your customer account at www.wanuwater.com, using the same email you used to set up the subscription. Once logged-in, click "orders" in the upper right-hand corner. scroll down to "my subscriptions" and click the subscription you want to send earlier. You'll see the schedule for your next 3 deliveries under "subscription history." Click "send now" to send your subscription shipment now. Please note that you can only send your next immediate subscription order "now."

What is your return policy?

Unfortunately, we don't accept returns of product or do exchanges of product.
If your order was damaged in-transit, or if you've received the wrong wanu water order, please reach out to our customer service team by emailing orders@wanuwater.com and either we will send you a replacement or offer you an equal exchange credit at www.wanuwater.com

If you believe there is a quality issue with your wanu water, please take note of the code and the "best by" date printed on the bottle, so that we can trace the specific batch of wanu you have received. These inquiries will be handled on a case by case basis.

What is your shipping policy?

We are happy to ship wanu water to street addresses within the United States. for shipments of 1 and 2 case/s, including subscriptions, shipping is a flat rate of $5.00. for orders of 3 cases or more within the 48 contiguous United States, shipping is free! currently we do not ship to FPOs, APOs, P.O. Boxes, Alaska or Hawaii. We also do not ship to Canada at this time.
Orders are processed Monday-Friday. once processed, please allow 3-6 business days for your wanu order to arrive at your door.

How do I cancel my subscription?

Your subscription can be canceled at anytime. To cancel your subscription, simply log into your account using the same email you used to set up your subscription and modify your subscription plan by selecting “cancel.” If you need further assistance, please email orders@wanuwater.com and a customer service representative may assist you.

How can I contact wanu?

Have a question? We’re here to help and do our best to assist as quickly as possible. For general inquiries, please email info@wanuwater.com and for general orders and subscription inquiries, please email orders@wanuwater.com and we’ll do our best to respond within 24 hours Monday through Friday. If it’s a weekend, you’ll hear back within 48 hours as soon as our team returns to the office.

Always feel free to contact us on social media too!

Instagram: @wanulife
Facebook: facebook.com/wanulife